How do I lock my card?

Customer Support
Customer Support
  • Updated

Locking your card is quick and easy. With Balance Money there is no more waiting on hold for customer service to do simple tasks. Follow these simple instructions below.


How to Lock your Card

  1. Open the Balance Money App
  2. Tap tab_wallet_off.svg Wallet in the bottom left
  3. Tap the switch toggle next to Lock Card

Your card is immediately locked for any further transactions. It will stay locked until you unlock it. 

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